High – Rise Residential

Over the last few years there has been a huge growth in High-Rise Residential developments ranging from affordable to luxury apartments and everything in between. Delivering solutions to this sector requires specialist experience across Security, Life Safety, IRS and Communications Systems.

Vindex Systems are able to provide a complete package for this sector and have demonstrated on a number of occasions the cost savings from an integrated approach. Our design team are able to ensure that our systems compliment the development, whether it be custom designed fobs for residents, integrating Video Intercom into home automation systems, unified cable infrastructure providing IRS, Data and Telephone and many more; we have the products, partners and experience to deliver.

In most cases the security systems need to support a ‘Secure By Design’ approval, we will assist the client in understanding the requirements for their specific development.

Developments we have delivered include:-

  • Merchant Square Development
  • Abell & Cleland House
  • Vista Battersea
  • Newfoundland
  • Wood Wharf
  • Chelsea Barracks

Industrial & Manufacturing

The need for integrated Security and Life Safety Systems within the Industrial and Manufacturing market sector is widely accepted. Ensuring solutions meet the operational needs of the site whilst still mitigating the risks is a key part of Vindex Systems success.

We have many years experience in the sector and have provided a wide range of integrated solutions including CCTV, Access Control and Event Management, Perimeter Intruder Detection, Fire Alarm, VESDA, Emergency Lighting, Visitor/Contractor Management. Our NSI Gold accreditation ensures we provide solutions that meet the requirements of the insurance and risk management teams. One example of the strategic relationships we have formed in the manufacturing sector is Rolls-Royce where we are the sole UK provider for electronic security systems on new build and maintenance support.
Rolls-Royce designs, develops, manufactures and services integrated power systems for use in the air, on land and at sea. They are one of the world’s leading producers of aero engines for large civil aircraft and corporate jets and the second largest provider of defence aero engines and services in the world.

An insight into our customer base:-

  • Rolls-Royce plc
  • Abbott Diabetes Care
  • PA Consulting
  • Papa Johns


Security in the Utilities Sector has always been a priority and in recent times the Centre for Protection of National Infrastructure (CPNI) has provided even more focus on ensuring that facilities are suitably protected.

The type of site is categorised according to its value or “criticality” and the impact of its loss. This categorisation is rated using the Government “Criticality Scale”, which assigns categories for different degrees of severity of impact. – See more at: http://www.cpni.gov.uk/about/cni/#sthash.09DJSbd8.dpuf. In addition to traditional electronic security solutions for operational sites Vindex Systems have also been instrumental in providing solutions to the difficulties large infrastructure projects face in managing the construction traffic and in particular where this forms part of the planning consent.
Using ANPR technology we are able to provide vehicle monitoring and enforcement as well as a bespoke Delivery Management System interface so that deliveries can be planned, route violations avoided and caps not exceeded.

Some of our clients in this sector included:-

  • EDF Energy
  • Sutton & East Surrey Water
  • Springfields Nuclear Fuels


The Commercial sector covers a very wide range of clients and facilities, typically involving multi-storey buildings.  Our approach to market is also diverse; we work alongside developers, construction companies as well as end users.  The increased activity in the construction market in London in particular has brought many new projects that require Access Control, CCTV, Video Intercom and Life Safety Systems.

Many commercial developments are for multi-tenant use and this needs to form a fundamental part of the system design.  This can include partitioned access control systems,  multi-technology readers to suit a range of card types for each tenant or lift control to allow only authorised persons to select a particular floor.

Our sales and design team are regularly meeting with consultants and architects to advise and assist in the early design of solutions.  This consultancy approach allows us to better appreciate the challenges in developing buildings for the Commercial sector and ensure that security and life safety systems are an intrinsic part of the building rather than just a bolt on.

Clients including:-

  • European Land & Property
  • Canary Wharf Management
  • AXA Investment Management
  • Pearsons
  • Derwent London
  • CBRE
  • Jones Lang Laselle
  • Rendal & Ritner


Crime cost the UK retail industry £603m in the 2013-14 financial year, 18% higher than the previous 12 months, according to new research. The British Retail Consortium (BRC) said shoplifting, cyber-crime and fraud is now at its highest since its current recording system began in 2004. Theft by organised criminal gangs had become a huge issue, the BRC said.

BRC director general Helen Dickinson said: “Criminal activity against UK retailers continues to have wide-ranging consequences for businesses, employees and the vast majority of honest shoppers. “It is clear that retailers are facing an increasingly sophisticated criminal. Despite an average investment of £2m per business in crime and loss prevention, retailers need help and support to respond to the threat.”

We have been delivering security solutions to the Retail market for over 10 years and have an excellent understanding of the specific needs required to support this sector. Our ability to provide rapid deployment solutions in response to an incident or suspected threat is just one of the ways we work with our Retail customers. Our intuitive, high definition CCTV solutions allow control room staff to track suspicious behavior throughout even the largest of shopping centre or store and then coordinate the shop floor staff to intervene when required.

Many of our large retail customers are also linking CCTV to sophisticated access control solutions ensuring they are better protected in their high staff turnover operations by limiting the potential threat from internal and external theft.

Our flagship Retail customers include:-

  • Selfridges
  • The Oracle Shopping Centre
  • Broadwalk Shopping Centre
  • Ealing Broadway Shopping Centre

Government Facilities

The Government and Public sector market have always been a leader in deploying electronic Security and Life Safety Systems. Our experience includes Prisons, Secure Hospitals, Research Facilities and diplomatic buildings.

All of these have one thing in common, the need for a robust and reliable security and life safety system. Through our partnerships with leading manufacturers including Software House CŸCure and Genetec we are able to deliver and support the highest levels of security and life safety systems. Our aftercare team provides software and hardware maintenance 24/7 across the UK at a wide range of sites, many of which require our engineers to have a minimum SC clearance.
With the current levels of terrorist threat we now face and the need to constantly evolve and improve systems choosing the right Security partner is more important than ever.

Some of our Government/Public Sector customers are:-

  • Medical Research Council (MRC)
  • Science and Technology Facilities Council (STFC)
  • Diamond Light Source


Vindex Systems have been providing solutions to the Healthcare market sector for many years including acute care hospitals, mental health facilities and leading medical research sites.

As the largest employer in the UK and 5th largest in the world the NHS has significant security challenges, the nature of the environment and the need to operate 24/7 demand robust security solutions. The need to control access into restricted areas and CCTV surveillance for public and staff protection is essential in meeting their needs. However it is not just people that need protection; information security is another essential requirement to ensure confidential patient or research data cannot be compromised. Maintenance and support is essential with all Life Safety and Security systems and this becomes even more critical in a 24/7 environment. We provide a range of bespoke Service Level Agreements including regular preventive maintenance, 4-hour reactive response and on-site spares to minimize downtime in the event of a failure. Tailoring the support package to the specific needs of each customer is the key to delivering the highest levels of aftercare.
Tailoring the support package to the specific needs of each customer is the key to delivering the highest levels of aftercare.

Our Healthcare clients include:-

  • University College London Hospitals (UCLH)
  • MerseyCare NHS Trust
  • Cromwell Hospital


Logistics is the backbone of the economy, providing the efficient, cost effective flow of goods on which other commercial sectors depend. The UK Logistics & Posts Sector is worth approximately £55bn to the economy and comprises 5% of the UK GDP.

Currently 1.7m people are employed in this sector by over 63,000 companies. With the continued growth of online retail and e-fulfillment the expansion in the sector of large distribution facilities increases. Providing Security and Life Safety Systems in this sector has been another area of expertise for the Vindex Systems team. The need to have staff Aviation Cargo security trained is essential in certain facilities along with understanding the requirements of the DfT and TAPA. In addition to the protection of assets and staff we also provide solutions to meet planning restrictions for new facilities around managing vehicles and the routes they take.
We have deployed a number of large solutions that manage and enforce barred routes and vehicle caps along with the ability to have a unified booking system to streamline traffic management and reduce violations.

A selection of our customers are:-

  • DHL
  • Ceva
  • dnata

Hotel & Leisure

We have provided systems to some of the largest and most prestigious Hotel and Leisure sites in the country. Our integrated Access Control and CCTV solutions provide the means to control back of house areas from the public and provide site security staff the tools needed to manage large numbers of visitors.

Designing solutions for this market needs to include a consideration of the aesthetics of edge equipment so that they compliment their surroundings especially in the Hotel front of house and external façade. Providing the electronic security and traffic management systems for the UK’s largest and busiest Exhibition Centre allowed us to demonstrate all of our technical and implementation skills on a very large scale. Our resident engineer approach, enables us to ensure the venue has full use of the systems at all times to meet planning restrictions for new facilities around managing vehicles and the routes they take.

Some of our Hotel & Leisure sites:-

  • The NEC Group
  • Four Seasons Hotel Park Lane
  • The Royal Garden Hotel
  • Rugby Football Union
  • Twickenham Stadium
  • Clayton Hotels